Cloud kitchens giving restaurants a digital makeover

With Technology besides him, man always wants to do something or the other and use unique terms every now and then. The latest one doing the rounds is cloud kitchens that have emerged as a business model that restaurants are now increasingly exploring during these times of pandemic. “Though revenues in restaurants are returning back quicker than expected, online delivery still continues to be a major part of the revenue for operators,” says Ajay Singh, chief growth officer at POSist, a leading cloud-based restaurant technology platform.

Restaurants are exploring ways to control their operating expenses such as rentals, electricity and manpower costs. In such times, cloud kitchens or delivery-only outlets is a viable option for restaurants.

“We have seen a high demand for our cloud kitchen management software from large fine dine operators who are now building a hybrid business model of a delivery and dine-in,” says Singh (ex-CEO of Pizza Hut and Costa Coffee India) who joined POSist recently

.Talking about the emerging trends in the trestaurant industry, Singh says that contactless dining tools such as QR codes, touchless payment options and digital receipts help restaurants maintain basic hygiene as well as optimise their resources.

Technology will enable Indian restaurant chains to go global, he maintains. The global cloud kitchen market, worth $43.1 billion in 2019, is estimated to reach $71.4 billion by 2027 according to a report by Allied Market Research.

Launched in 2012, POSist started with the aim to offer scalable, reliable and easy-to-use restaurant technology. The company has its presence in India, UAE, Mexico, Singapore, and the UK. The year 2020 was a rollercoaster ride for this New Delhi-based firm as the company has seen a V-shaped recovery in just about 10 months from March to December 2020. The company is now focusing on the Middle East, the UK and the US.