Necessary Examination and Investigation by Govt. on Complaints against e-Commerce Draft Policy

Government has received complaints from traders retailers and industry associations against marketplace e-commerce entities regarding deep discounting, predatory pricing and misuse of market dominance;

Complaints have been forwarded to relevant Government agencies for necessary examination and investigation.

Government has received complaints from traders, retailers and industry associations against marketplace e-commerce entities regardingdeep discounting, predatory pricing and misuse of market dominance.The said complaints have been forwarded to relevant Government agencies for necessary examination and investigation.

Consumer Protection (e-Commerce) Rules, 2020 were notified on 23rd July, 2020. In order to further strengthen the regulatory framework for prevention of unfair trade practices in e-Commerce, Government has sought suggestions on the proposed Amendments to the Rules by placing it on the website of the Department of Consumer Affairs.

Comments from many stakeholders on draft e-Commerce policy have been received relating to definition of e-Commerce, role of marketplace entities and liabilities of e-Commerce companies, among other related issues.

This information was given by the Minister of State in the Ministry of Commerce and Industry, Shri Som Parkash, in a written reply in the Rajya Sabha today.