Digitalisation: A Catalyst in Business Transformation

The process of transitioning from conventional business models and operating methods to digital technologies and processes is referred to as digital transformation. The aim of Digital Transformation is to fully capitalize on the benefits of technology in all areas of the company and society, improving productivity, innovation, and company performance.

MSMEs can now swiftly collect payments from businesses far away; similarly, in the retail sector, digital transformation has resulted in the creation of online stores. Companies such as Amazon have reshaped the retail industry and contributed to an increasing number of customers shopping online. The application of artificial intelligence and data analytics to personalize offers and marketing efforts is also important.

Another example can be taken from FloBiz, which provides complete business solutions for MSMEs. They utilized YouTube as a knowledge repository for product marketing and content on business & industry information. Twitter & LinkedIn are used for enhancing our corporate identity and feature official & serious content. Other platforms are used for engagement with their audiences to improve awareness.

In recent years, technological advancement has left a dramatic impact on businesses and society. As technology advances, new possibilities for designing, producing and marketing business processes emerge. As a result, businesses must modify their strategies to remain afloat with the competition.

Digital transformation has also fundamentally changed the way people communicate and interact with each other. It has become easier to get in touch with others and build networks. In addition, new technologies such as IoT (Internet of Things) make it possible to network objects in everyday life – be it shopping, traveling or learning at work.

Many companies have begun to find innovative approaches to problem-solving as a result of digital transformation: automated processes simplify work, data collection and analysis aid in decision-making, and machine learning improves customer service.

Finally, this type of further development is typically disruptive and has a large impact on a large number of people, whether in a company or in society.


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